1. What do I do if my electricity has been disconnected? 

During Office Hours- Visit Customer Care offices BA 131 Corner of Princess Magogo & King Zwelithini Streets/ Call 035 874 5177

After Hours – Consult Ulundi Municipality Main Security Gate BA 131 Corner of Princess Magogo & King Zwelithini Streets / Call 035 874 5214

2. Where do I buy municipal electricity?

  • Ulundi Library -Corner of Princess Magogo & King Zwelithini Streets

Monday – Sunday (7h30 – 20h00)

  • Intermodal (New Taxi Rank)

Monday- Sunday (07h00-18h00)

  • Ulundi Municipality –BA 131 Corner of Princess Magogo & King Zwelithini Streets

Monday-Thursday (7h30 – 15h30)

Friday (7h30 – 14h15)

Saturday-Sunday- Closed

  • Njoko Tuckshop Unit D near Unit D Residential Flats

3Where do I report faulty/damaged Municipal infrastructure, e.g. potholes, street lights, etc.

  • Visit Customer Care Ulundi Municipality Main– BA 131 Corner of Princess Magogo & King Zwelithini Streets or Call 035 874 5177

 4. How do I book community halls

  • Visit Customer Care Ulundi Municipality Main – BA 131 Corner of Princess Magogo & King Zwelithini Streets) or Call 035 874 5177

5. Who qualifies for indigent relief, i.e. rates, refuse removal, electricity (limited to 50kw p.m.), and burials? 

  • Households whose combined monthly income is NOT more than R2500 p.m.
  • Applicant must be ABOVE 18 years of age.
  • Must be a resident of Ulundi Municipality

Please note: Applications are approved by the Municipality after information has been verified by the Ward councillor and Wad Committee. Subsidy is valid for 12 months and thereafter re-applications should be made for the next financial year.

6. How do I apply for indigent Relief?

  • Visit Customer Care Ulundi Municipality – BA 131 Corner of Princess Magogo & King Zwelithini Streets or call Indigent Officer N.C. Zulu 035 874 5167

7. How do I pay for municipal services?

  • Bank Deposit:


Bank Name: FNB

Acc No: 62035267609

Reference: Your house Number

N.B. Please keep deposit slip as proof of payment

  • Pay at Municipal Offices -Cashiers Hall

BA 131 Corner of Princess Magogo & King Zwelithini Streets


8. What is the Municipality’s recruitment procedure?

  • Visit our website for latest vacancies or Visit HR offices BA 81 Prince Mangosuthu Street for more information / Call 035 874 5826
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